Shipping & Returns

Shipping Policy

We ship both locally and worldwide. You will receive a tracking number upon fulfillment of your order. Shipping time might vary depending on location, shipment method, and other factors. USPS shipping can range from 2-5 business days. Shipping costs vary based on zip code.
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Return & Exchange Policy

Your 100% satisfaction is important for us. We offer a 15-day Return & Exchange Policy:

  • If a product gets damaged or was faulty upon delivery, we offer a 100% refund.

  • Timing: we have a 15-day Return & Exchange Policy, since the day the item was received.

  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

  • For returns, please email support@sunsforbees.com with the subject 'Returns' and include your order number, name and the reason for the return.

  • We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

  • Please note that customers are responsible for shipping costs of returned items.

  • When the returned item is received and inspected, the customer will receive a confirmation email, notifying them about the status of the refund.

  • If the refund is approved, then it will be processed and credit will automatically be applied to customer's credit card or original payment method shortly after.